Legal

Privacy Policy

How we collect, use and protect your personal data – including the photos you send us.

Last updated: October 2026

1. Who we are

This website, istanbulrhinoplasty.com.tr, is operated on behalf of Op. Dr. Evren Ay Koç (“we”, “us”). Address: Yenişehir Mah. Baraj Yolu Cad., BOF Plaza, Floor 6, Ataşehir, Istanbul, Turkey. Email: info@istanbulrhinoplasty.com.tr.

We process personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where it applies to visitors from the European Economic Area or the United Kingdom, the General Data Protection Regulation (GDPR).

2. What data we collect

  • Contact details you give us: name, country, email address and WhatsApp number.
  • Health-related data: the photos of your face and any information you share about your nose, breathing or medical history.
  • Messages you send us through the form, by email or on WhatsApp.
  • Technical data such as your IP address, browser type and pages visited, collected automatically for security and basic statistics.

3. Why we use your data

  • To assess your case and give you a medical opinion and price (based on your explicit consent).
  • To reply to your enquiry and organise your treatment and travel, if you decide to proceed.
  • To meet our legal obligations as a healthcare provider.
  • To keep this website secure and working properly.

Photos and health information are special categories of personal data. We only process them with your explicit consent, which you give by ticking the consent box in our form. You can withdraw your consent at any time.

4. Who can see your data

Your photos and details are only seen by Dr. Koç and the members of our team who need them to answer your enquiry. If you go ahead with treatment, the necessary information is shared with the hospital and with the service providers who arrange your transfers and accommodation. We do not sell your data and do not use it for advertising.

Messages sent via WhatsApp are processed by WhatsApp (Meta) under its own privacy policy. Our website and email are hosted by service providers who process data on our behalf.

5. How long we keep your data

If you do not proceed with treatment, we delete your photos and enquiry within 12 months. If you become a patient, your medical records are kept for the periods required by Turkish health legislation.

6. Cookies

This website uses cookies that are necessary for it to work and remain secure. With your consent, we also use Google Analytics (via Google Tag Manager) to understand how visitors use the site – for example which pages are visited and whether the contact form or WhatsApp button is used. Analytics cookies are only set after you click “Accept” in the cookie banner; if you decline, Google receives only anonymous, cookieless signals. We do not use advertising cookies. You can change your choice at any time by clearing this website’s data in your browser.

7. Your rights

You have the right to ask whether we process your data, to receive a copy, to have it corrected or deleted, to object to processing and to withdraw your consent. To exercise these rights, email us at info@istanbulrhinoplasty.com.tr. You also have the right to complain to the Turkish Personal Data Protection Authority (KVKK) or, if you live in the EEA or UK, to your local data protection authority.

8. Changes to this policy

We may update this policy from time to time. The latest version is always published on this page.